Shipping & Registration

Depending on the load/discharge port, please allow between 2 and 3 weeks for delivery of your automobile.

When you deliver your vehicle to the Matson port for shipment, you will be advisfed of the vessel your vehicle should sail aboard. You will also be given an estimated availability date. With the exception of Premium Service, this transit information is not guaranteed but provides you with a reasonable expectation regarding the movement of your vehicle.

Premium Service customers will be provided with a guaranteed vessel and availability date at the time of booking. To find out more about our Premium Service, contact Matson’s Customer Support Center at 1-800-4-MATSON.

Before you pick up your automobile, you may confirm its availability using our online Automobile Shipment Tracking feature or by calling our Customer Support Center at 1-800-4-MATSON. We urge you to pick up your automobile promptly to avoid payment of storage charges. We also recommend you arrive at least 30 minutes prior to closing.

If someone other than you will be picking up your vehicle, Matson needs to receive an email from you, prior to pickup, with an image of your driver’s license, your booking number and the name of the person picking up your car.

When shipping your vehicle to the Matson Alaska ports, please allow 5 to 7 days for delivery of your automobile. Before you pick up your automobile, you may confirm its availability by using our online Automobile Shipment Tracking feature or by calling our Alaska Customer Support Center at 1-877-678-7447. Your automobile should be picked up promptly to avoid storage fees. Please note that a letter of authorization is required if anyone other than the parties name on the shipping documents will pick up your automobile in one of the Matson Alaska ports.


Port Locations and Hours of Operations

Please arrive at least 30 minutes prior to closing.

Mainland Ports, Vehicle Pick-Up Hours & Map

  • Seattle
    • Open Tuesday and Wednesday. Closed Monday, Thursday and Friday.

    • 8:00am – 11:30am, 1:00pm – 4:30pm

      Online | PDF
  • Oakland
    • Open Monday, Tuesday and Friday. Closed Wednesday and Thursday.

    • 8:00am – 11:30am, 1:00pm – 4:00pm

      Online | PDF
  • Long Beach
    • Open Monday to Friday.

    • 8:00am – 11:30am,  1:00pm – 4:00pm

      Online | PDF
  • Tacoma
    • Open Monday-Friday

    • 8:00am – 3:00pm
      *Alaska drop off cutoffs – noon on Wednesday and Friday.
      **Hawaii drop off cutoff – noon Friday.

      Online | PDF

Hawaii Ports, Vehicle Pick-Up Hours & Map

  • Honolulu
    • Open Monday – Friday

    • 8:00am – 11:30am, 1:00pm – 3:00pm

      Online | PDF
  • Hilo
    • Open Monday, Wednesday and Thursday. Closed Tuesday and Friday.

    • 7:30am – 11:30am, 1:00pm – 3:00pm

      Online | PDF
  • Nawiliwili
    • Open Monday, Tuesday, Thursday, Friday. Closed Wednesday.

    • 7:00am – 11:30am, 1:00pm – 3:00pm

      Online | PDF
  • Kahului
    • Open Monday, Tuesday, Wednesday and Friday. Closed Thursday.

    • 7:00am – 11:30am, 1:00pm – 3:00pm

      Online | PDF

Guam Ports, Vehicle Drop-off Hours & Map

  • Cabras Island
    • Open Monday – Friday

    • 8:00am – 12:00pm, 1:00pm – 5:00pm

      Online | PDF

Alaska Ports, Vehicle Drop-off Hours & Map

  • Anchorage
    • Open Monday-Friday (Tuesday no drop offs.)

    • 8:00am – 4:30pm

      Online | PDF
  • Kodiak
    • Open Tuesday and Thursday. Closed Monday, Wednesday and Friday.

    • 1:00pm – 4:30pm

      Online | PDF
  • Dutch Harbor
    • Monday-Friday*

    • 8:00am – 5:00pm | *Wednesday 8:00am – 12:00pm

      Online | PDF

Port Storage Fees

Oakland, Long Beach and Seattle/Tacoma

  • 4 business days free
  • Thereafter it is $15.00/calendar day

Honolulu

  • 4 business days free
  • Day 5 $6.88/day
  • Days 6 thru 10 at $9.63/day
  • Each calendar thereafter $19.25/day

Nawiliwili

  • 4 business days free
  • Day 5 at $6.88/day
  • Day 6 thru 10 $9.63/day
  • Each day thereafter $19.25/calendar day

Kahului

  • 2 business days free
  • Day 5 at $6.88/day
  • Days 6 thru 10 $9.63/day
  • Each day thereafter $19.25/calendar day

Hilo

  • 3 business days free
  • Day 5 at $6.88/day
  • Days 6 thru 10 $9.63/day
  • Each day thereafter $19.25/calendar day

** Please make payment at the Port when you collect your vehicle, please note these are NOT Matson fees, they are Port storage fees.

Alaska and Tacoma Port Storage Fees

Anchorage

  • Vehicle: 3 business days $51/day / $79 Min. charge
  • Vehicle with a camper: $94/day / $165 Min. charge

Kodiak

  • Vehicle: 3 business days $48/day / $75 Min. charge
  • Vehicle with a camper: $96/day / $159 Min. charge

Dutch Harbor

  • Vehicle: 7 business days $36/day / $66 Min. charge
  • Vehicle with a camper: $72/day / $129 Min. charge

Tacoma (from Alaska)

  • Vehicle: 3 business days $36/day / $66 Min. charge
  • Vehicle with a camper: $72/day / $129 Min. charge

Customs

Any questions concerning Customs clearance should be referred to your broker or local Customs Border Patrol office.


Automobile Registration

Hawaii

You are required to register your vehicle with the State of Hawaii within thirty (30) calendar days from the time you pickup your automobile from Matson. The State will allow you to do one of the two registration options:

  • Transfer your vehicle registration to Hawaii registration, or
  • Obtain a permit to operate your vehicle with its out-of-state plates until those plates expire.

In either case, when you go to the Motor Vehicle Registration Department, you must take with you:

  • The original motor vehicle registration, copies will not be accepted;
  • Proof of No-Fault insurance – You should verify with your insurance agent if your Mainland policy will be good in Hawaii and/or obtain a “Hawaii Proof of Insurance Card” before you leave the Mainland;
  • Current safety inspection certificate – You may take your automobile to any one of the authorized Safety Inspection Stations located throughout the State;
  • Your copy of the Matson delivery receipt.

Has your vehicle already been picked up in Hawaii? To print a copy of your Hawaii Delivery Receipt Click Here

Guam

Autos must get registered in Guam as soon as possible with the Motor Vehicle Department. If it is a new car, a copy of the Bill of Sale must be accompanied with the car. If it is a used car & has been registered in the U.S., a certification of the ownership and a copy of the registration must accompany the car.

Mainland and Alaska

When you reach your final destination, you should contact the state’s Department of Motor Vehicles concerning the registration and state tax requirements, and the driving insurance laws.