Car Pick Up From Matson
Car Pick Up From Matson
Shipping & Registration
Depending on the load/discharge port, please allow between 2 and 5 weeks for delivery of your car.
When you deliver your vehicle to the Matson port for shipment, you will be advised of the vessel your vehicle should sail aboard. You will also be given an estimated availability date. This transit information is not guaranteed but provides you with a reasonable expectation regarding the movement of your vehicle.
Before you pick up your automobile, you may confirm its availability using our online Automobile Shipment Tracking feature or by calling our Customer Support Center at 1-800-4-MATSON. We urge you to pick up your car promptly to avoid payment of port assessed storage charges. We also recommend you arrive at least 30 minutes prior to closing.
If someone other than you will be picking up your vehicle, Matson needs to receive an email from you, prior to pickup, with an image of your driver’s license, your booking number, and the name of the person picking up your car.
When shipping your vehicle to the Matson Alaska ports, please allow 5 to 7 days for delivery of your car. Before you pick up your vehicle, you may confirm its availability by using our online Automobile Shipment Tracking feature or by calling our Alaska Customer Support Center at 1-877-678-7447. Your automobile should be picked up promptly to avoid port assessed storage fees. Please note that a letter of authorization is required if anyone other than the parties named on the shipping documents will pick up your car in one of the Matson Alaska ports.
Port Locations and Hours of Operations
Please arrive at least 30 minutes prior to closing.
Mainland Ports, Vehicle Pick-Up Hours & Map
- Tacoma – serving the Seattle metro area
**Auto shipments to/from Hawaii through Tacoma have been suspended. If you have an existing booking and have not yet delivered your vehicle to us, please contact our Customer Service Center at 1-800-4MATSON for further information.**
Hawaii Ports, Vehicle Pick-Up Hours & Map
- Hilo
- Nawiliwili
- Kahului
Guam Ports, Vehicle Drop-off Hours & Map
Alaska Ports, Vehicle Drop-off Hours & Map
- Anchorage
- Kodiak
- Dutch Harbor
Port Storage Fees
Oakland, Long Beach and Tacoma
- 4 business days free
- Thereafter it is $15.00/calendar day
Honolulu
- 4 business days free
- Day 5 $9.63/day
- Day 6 and each calendar day thereafter $19.25/day
Nawiliwili
- 4 business days free
- Day 5 at $6.88/day
- Day 6 thru 10 $9.63/day
- Each day thereafter $19.25/calendar day
Kahului
- 2 business days free
- Day 5 at $6.88/day
- Days 6 thru 10 $9.63/day
- Each day thereafter $19.25/calendar day
Hilo
- 3 business days free
- Day 5 at $6.88/day
- Days 6 thru 10 $9.63/day
- Each day thereafter $19.25/calendar day
** Please make your payment at the Port when you collect your vehicle, please note these are NOT Matson fees, they are Port assessed storage fees.
Alaska and Tacoma Port Storage Fees
Anchorage
- Vehicle: 3 business days $51/day / $79 Min. charge
- Vehicle with a camper: $94/day / $165 Min. charge
Kodiak
- Vehicle: 3 business days $48/day / $75 Min. charge
- Vehicle with a camper: $96/day / $159 Min. charge
Dutch Harbor
- Vehicle: 7 business days $36/day / $66 Min. charge
- Vehicle with a camper: $72/day / $129 Min. charge
Tacoma (from Alaska)
- Vehicle: 3 business days $36/day / $66 Min. charge
- Vehicle with a camper: $72/day / $129 Min. charge
Customs
Any questions concerning Customs clearance should be referred to your broker or local Customs and Border Patrol office.
Automobile Registration
Hawaii
You are required to register your vehicle with the State of Hawaii within thirty (30) calendar days from the time you pickup your car from Matson. The State will allow you to do one of the two registration options:
- Transfer your vehicle registration to Hawaii registration, or
- Obtain a permit to operate your vehicle with its out-of-state plates until those plates expire.
In either case, when you go to the Motor Vehicle Registration Department, you must take with you:
- The original motor vehicle registration, copies will not be accepted;
- Proof of No-Fault insurance - You should verify with your insurance agent if your Mainland policy will be good in Hawaii and/or obtain a "Hawaii Proof of Insurance Card" before you leave the Mainland;
- Current safety inspection certificate - You may take your automobile to any one of the authorized Safety Inspection Stations located throughout the State;
- Your copy of the Matson delivery receipt.
Has your vehicle already been picked up in Hawaii? To print a copy of your Hawaii Delivery Receipt Click Here
Guam
Autos must be registered in Guam as soon as possible with the Motor Vehicle Department. If it is a new car, a copy of the Bill of Sale must be accompanied with the vehicle. If it is a used car and has been registered in the U.S., a certification of the ownership and a copy of the registration must accompany the vehicle.
Mainland and Alaska
When you reach your final destination, you should contact the state's Department of Motor Vehicles concerning the registration and state tax requirements, and the driving insurance laws.