Our Commitment to Quality

Matson is dedicated to providing the highest level of service to our customers. Matson's dependable schedules, quality customer service, frequent sailings, variety of transportation services -- as well as its history of innovation -- reflect the company's commitment to quality. Every part of the Matson organization is pledged to service excellence.

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Freight moves on the vessel of the customer's choice to meet the customer's availability requirements Customers receive requested equipment (containers) in good order, when and where they want it Customers are served by a knowledgeable and responsive sales and customer service staff Trucks are processed efficiently through our facilities Customers receive accurate and timely invoices Customer freight reaches its destination damage free Customers find it easy to do business with all Matson companies Need Help? Other (Please explain below)
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