Matson

Hawaii Service

Matson Navigation Company has been serving Hawaii since 1882 and is recognized throughout the state as the Islands' premier ocean carrier. Matson's role in the economic development of Hawaii has been significant. Its famed passenger liners and Waikiki hotels were instrumental in the development of tourism in the beginning of the last century. In the 1950s, Matson revolutionized shipping services to Hawaii when it introduced containerization in the Pacific.

Today, Matson's service to Hawaii is distinguished by the following features:

The Best Service Frequency To and From the U.S. Mainland

  • Matson offers six arrivals from the West Coast to Hawaii every 14 days, more than any other carrier.
  • Our schedule includes twice-weekly service from Northern California, with sailings from Oakland to Honolulu every Tuesday and Thursday.
  • From Southern California, Matson offers twice-weekly service, with direct sailings from Long Beach to Honolulu every Saturday and Wednesday.
  • In addition, Matson provides weekly Sunday departures from the Pacific Northwest.
Return to top

Dedicated Neighbor Island Fleet

Matson's frequent, reliable schedules extend to each of the major ports of Hawaii's Neighbor Islands: Kahului, Maui; Nawiliwili, Kauai; and Hilo and Kawaihae on the Big Island of Hawaii. Service is also available to the islands of Molokai and Lanai.

Return to top

'One Call Does It All'

Matson offers state-of-the-art customer support which simplifies the entire freight transportation process. By calling one toll-free number, customers can quickly and easily obtain information pertaining to any aspect of doing business with Matson, including rate quotations, booking, billing, schedules, equipment needs, shipment status and problem resolutions.

Return to top

Online Transactions

For added convenience, Matson offers a Virtual Customer Support Center online, allowing customers to utilize today's technology to book, track and handle their shipment information needs. Through the use of customized booking templates, customers can complete a booking with a minimal amount of "clicks." Shipment tracking features allow customers to track the status of a container throughout its movement. Other online features include account balance information, tariffs, vessel schedules, submission of billing instructions, and retrieval of billing documents. The site also gives customers the option of contacting an account specialist while online to assist with a transaction.

Return to top

Intermodal Service from Any U.S. Point of Origin

In addition to our ocean transportation services, Matson is equipped to handle any inland transportation moves needed to deliver your freight to any of our West Coast port facilities. Shipping with Matson allows you to simplify the transportation process by using one carrier to arrange the entire move to Hawaii, regardless of the point of origin.

Return to top

Specialized Services

Matson can tailor a service that specifically fits your needs. In addition to our ocean transportation and customer support features, our offerings include specialized container equipment and electronic data interchange (EDI).

  • CONTAINER YARD TO CONTAINER YARD (CY-CY) SHIPMENTS
    This port-to-port service allows customers to deliver loaded containers to a convenient, efficient terminal and pick them up at the destination terminal. An approved equipment interchange agreement is required from your truck carrier to move Matson container equipment.
  • STORE-DOOR SERVICES
    In selected communities near Matson's West Coast ports, Matson will arrange to deliver an empty container to the customer's loading facility and pick it up when loaded.
  • FULL INTERMODAL SERVICES
    For shipments originating from or destined to points beyond the West Coast, Matson can arrange the complete transportation from origin to destination using connecting rail and/or truck services. Matson can move your Hawaii shipment to or from any point in the U.S., Canada or Mexico.
  • ROLL-ON, ROLL OFF (RO/RO) SHIPMENTS
    Service for non-container wheeled freight and trailers that can be rolled on and rolled off special vessels is available in Matson's Hawaii Service between the West Coast ports of Long Beachand Oakland and the Hawaiian ports of Honolulu, Kahului, and Hilo.
  • NON-CONTAINERIZED FREIGHT SHIPMENTS
    Matson can transport freight that may not fit in a container, including over-sized vehicles or heavy machinery.
  • VEHICLE SHIPMENTS
    Matson carries thousands of autos, trucks, buses, and tractors every year. Vehicles are transported in specially designed auto frames, in containers, or in secure garage stowage.
Return to top

Specialized Equipment

Matson offers a wide variety of container types and sizes to meet the needs of our customers. Our specialized equipment includes flat-racks, dedicated chassis and refrigerated containers. Refrigerated containers are available with the following optional service:

  • TECTROL REFRIGERATED CONTAINER EQUIPMENT
    Matson will furnish refrigerated containers specially equipped to use preservative gases. These containers use passive systems that introduce preservative gases into the container at the load port. We also will pay advance charges due suppliers of these gases subject to the collection of charges from the shipper or consignee.

Matson offers many other specialized services designed to meet our customers' needs. For more information, please contact our Customer Support Center at:
1-800-4MATSON (800-462-8766)