Guaranteed Expedited Service
Guaranteed Delivery Date • Money-back Guarantee • Fast Transit
• Reliable Service
Matson offers expedited service with a guaranteed delivery date for full container loads from Shanghai and Ningbo, as well as Xiamen, to select U.S. markets. Our China-Long Beach Express Service comes with a guarantee option for customers looking for fast, industry leading, reliable transit time to the U.S. West Coast and select inland locations.
The guarantee option comes with a money-back service guarantee* and is available for these three destination services:
- Port to Port: Shanghai, Ningbo and Xiamen to Long Beach. Matson offers our current fast and reliable ocean service combined with our guarantee.
- Port to Rail Yard: Shanghai, Ningbo and Xiamen to select U.S. markets. Matson Navigation and Matson Logistics will provide expedited transportation of ocean containers from China to select inland destinations.
For more information about Matson’s service from China and the Guaranteed
Expedited Service, please contact your Matson representative.
Or call Matson’s customer service at 1-877-244-6202.
Guaranteed Expedited Service Transit Times from China
 From Shanghai
| Destination City |
|
Port to Port |
|
Port to Rail Yard |
|
Port to Door
(with transload) |
| Long Beach, CA |
|
10 days |
|
- |
|
- |
| Atlanta, GA |
|
- |
|
17 days |
|
17 days |
| Chicago, IL |
|
- |
|
14 days |
|
15 days |
| St. Louis, MO |
|
- |
|
18 days |
|
17 days |
| South Kearny, NJ |
|
- |
|
17 days |
|
17 days |
| Philadelphia, PA |
|
- |
|
20 days |
|
16 days |
| Memphis, TN |
|
- |
|
15 days |
|
15 days |
| Dallas, TX |
|
- |
|
14 days |
|
14 days |
| Houston, TX |
|
- |
|
17 days |
|
16 days |
From Ningbo
| Destination City |
|
Port to Port |
|
Port to Rail Yard |
|
Port to Door
(with transload) |
| Long Beach, CA |
|
12 days |
|
- |
|
- |
| Atlanta, GA |
|
- |
|
19 days |
|
19 days |
| Chicago, IL |
|
- |
|
16 days |
|
17 days |
| St. Louis, MO |
|
- |
|
20 days |
|
19 days |
| South Kearny, NJ |
|
- |
|
19 days |
|
19 days |
| Philadelphia, PA |
|
- |
|
22 days |
|
18 days |
| Memphis, TN |
|
- |
|
17 days |
|
17 days |
| Dallas, TX |
|
- |
|
16 days |
|
16 days |
| Houston, TX |
|
- |
|
19 days |
|
18 days |
From Xiamen
| Destination City |
|
Port to Port |
|
Port to Rail Yard |
|
Port to Door
(with transload) |
| Long Beach, CA |
|
14 days |
|
- |
|
- |
| Atlanta, GA |
|
- |
|
21 days |
|
21 days |
| Chicago, IL |
|
- |
|
18 days |
|
19 days |
| St. Louis, MO |
|
- |
|
22 days |
|
21 days |
| South Kearny, NJ |
|
- |
|
21 days |
|
21 days |
| Philadelphia, PA |
|
- |
|
24 days |
|
20 days |
| Memphis, TN |
|
- |
|
19 days |
|
19 days |
| Dallas, TX |
|
- |
|
18 days |
|
18 days |
| Houston, TX |
|
- |
|
21 days |
|
20 days |
Guaranteed Expedited Service from China also is available to other points within the U.S.
Terms & Conditions
Click here to view the Guaranteed Expedited Service from China Terms & Conditions
*Matson's Guarantee
Matson will provide a guaranteed delivery date to eligible shipments moving in our China-Long Beach Express Service and tendered under the Guaranteed Expedited Service (GES) option. If a guaranteed shipment is not delivered by the guaranteed delivery date, Matson will automatically refund the agreed upon percentage of the freight charges, excluding fuel surcharges and accessorial charges. For additonal information or questions, please contact your Matson representative.
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