Website Terms & Conditions
Welcome to the Matson Website. This screen sets forth Matson's policies with regard to privacy of user information, website operations and updates, links, content and information and amendments and provides you with a contact for any questions.
Matson Registered Users
If you register with us to perform shipping transactions on our website, you will receive additional online services as a result of your registration. Registration and transaction information processed by registered users through this website will be combined with customer information in our data base. Transaction information will remain a business record and treated accordingly. Users are solely responsible for the content of any information and messages provided by them. Online users will be assigned a discrete user I.D. and password and will be solely responsible for insuring the authorized use thereof. Matson has installed and will maintain reasonable security measures designed to prevent the unauthorized use of customer and transaction information. We will not provide such information to third parties except to those authorized in accordance with shipping instructions or otherwise.
Matson Automated Notification Program
By providing your cellular phone number, you are enrolling in the Matson Automated Notification program and agreeing to the following Terms and Conditions: When you enroll, you certify that A) you are the account holder and consent to enroll or have account holder's consent to enroll and B) you are age 18 or older. Matson Automated Notifications program can send out an automated text message service that provides you multiple messages regarding the status of your shipment. Texts will be sent via automated technology. There is no charge from Matson for this service, but YOUR SERVICE PROVIDER'S MESSAGE AND DATA RATES MAY APPLY. Program is not compatible with all cell phone models. Participation in the Matson Automated Notification program is not required for booking. The Matson Automated Notification program is not offered for all shipments. If at any time you wish to opt-out of these Automated Notification Text messages you may do so by replying STOPMAT to that confirmation SMS/Text message. For help call 1-800-462-8766. You may also contact us at firstname.lastname@example.org regarding this program.
Website Operation and Updates
Matson views this website as an important means of communication with our customers. We will make all reasonable efforts to provide current and accurate information on the site and to have it operational for our customers, but we do not make any guarantees or warranties. Periodically Matson will update the time sensitive information on the website, such as vessel schedules, tariffs, and freight tracking information. Please check for updates and contact your Account Specialist with any questions. In no event will Matson be liable to you or any other person for any special, incidental, consequential or punitive damages of any kind relating to use of this website.
As a service to users of our website, Matson may provide external links to government websites and other resources. We hope these will be helpful. However, in providing external links, Matson does not accept responsibility for or endorse the content or practices of the linked sites.
Website Content and Information
The content and software included on this website are the property of Matson or its suppliers and are protected by copyright and other intellectual property rights. Except as authorized in the website, any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of such materials is strictly prohibited.
No Unlawful or Prohibited Use
Users are solely responsible to lawfully use the website and the email and communications facilities made available on the website.
For additional information concerning Matson's website or this policy, please contact Matson at the following addresses:
555 12th Street
Oakland, CA 94607
Phone: (510) 628-4534
Fax: (510) 628-7380
Future Amendments and Agreement. We expect our website to change over time as we enhance the services offered to our customers. Matson reserves the right to add, modify or delete portions of this policy at any time. Your continued use of this site confirms your agreement with this policy.