Claim For Freight & Damage Claim For Freight & Damage ↑ Contact Information Please fill in the following information. Items marked with an (*) must be filled in. Company Name* Address 1* First Name* Address 2 Last Name* City* Phone* Area Code State* Fax Area Code Phone Zip* Email* Freight Loss and Damage Information Please fill in the following information. Items marked with an (*) must be filled in. Booking/Bill of Lading #* Bill Date of Loss or Damage* loss loss (mm / dd / yyyy) Location of Loss or Damage Description of Loss or Damage* A copy of your delivery receipt and/or exception form will be required to formalize your claim. You may also include any photos of the damage and any other documentation you feel will help support your claim. You may email this information to 1claims@matson.com or you may follow the directions below. Please note that all faxes will be transmitted in black and white only. Please be sure to reference your booking/bill of lading number in the subject field of all email messages. If the claim is related to a westbound shipment, you may fax the documentation to (808) 841-2407 or mail it to: Matson Navigation Company Claims Department 1411 Sand Island Parkway Honolulu, HI 96819 For any other type of shipment, you may fax the documentation to (510) 628-7382 or mail it to: Matson Navigation Company Claims Department 555 12th Street, 8th floor Oakland, CA 94607 Please print a copy of this completed form for your records prior to clicking the 'Submit' button. Captcha validation is required Something Went Wrong
