IMUA!

Matson Moves Forward with Industry Leading Service

As a leader in Pacific shipping with over a century of service, Matson's expertise in providing a full array of transportation services is among the best in the industry.

History of Innovation
Matson has been serving the Pacific since 1882 and is recognized as an industry leader. The company's impressive array of firsts include the introduction of a cold storage plant for cargo, shipboard electric lights and an oil burning cargo vessel in the Pacific. Matson's historic introduction of containerization in the Pacific in 1958 launched the development of a container freight system that became a model for carriers worldwide. The company continues to move forward with innovations in transportation services, including Automatic Equipment Identification (AEI), remote refrigerated container monitoring and world-class customer service capabilities. Matson’s long-held slogan IMUA!, which is Hawaiian for “progress, go forward,” represents the innovative, forward looking spirit that pervades all aspects of the company’s service.

Versatile Fleet
Matson's fleet of containerships, barges and tugs are equipped to handle virtually any type of cargo for each of our domestic services. The company's long-haul vessels provide service frequency that allows customers scheduling flexibility. Matson's barge fleet is designed specifically for the island economies they serve.

'One Call Does It All'
Matson offers state-of-the-art customer support which simplifies the entire freight process. By calling one toll-free number, customers can quickly and easily obtain information pertaining to any aspect of doing business with Matson, including rate quotations, booking, billing, schedules, equipment needs, shipment status and problem resolutions.

Online Transactions
For added convenience, Matson offers a Virtual Customer Support Center online, allowing customers to utilize today's technology to book, track and handle their shipment information needs. Through the use of customized booking templates, customers can complete a booking with a minimal amount of "clicks." Shipment tracking features allow customers to track the status of a container throughout its movement. Other online features include account balance information, tariffs, vessel schedules, submission of billing instructions, and retrieval of billing documents. The site also gives customers the option of contacting a customer support representative while online to assist with a transaction.

Intermodal Service from Any US Point of Origin
In addition to our ocean transportation services, Matson is equipped to handle any inland transportation moves needed to deliver your freight to any of our West Coast port facilities. Shipping with Matson allows you to simplify the transportation process by using one carrier to arrange the entire move to Hawaii, regardless of the point of origin.

Specialized Services
Matson can tailor a service that specifically fits your needs. In addition to our ocean transportation and customer support features, our offerings include specialized container equipment and electronic data interchange (EDI).